Emily Goligoski acts as an advocate for news consumers and delivers actionable insights to media organizations. She is the head of research and SVP at Charter, a media and insights organization that exists to transform every workplace.
Emily previously led audience research at The Atlantic. She served as research director for the Membership Puzzle Project, a public research project studying how news organizations can turn their strongest supporters into members, at New York University. Emily worked as a user experience research lead in The New York Times newsroom and at Mozilla Foundation.
You can read her reporting for Charter and TIME, The New York Times, Vogue, The Guardian, OpenNews, and Columbia Journalism Review.
She is an adjunct professor at the Columbia Graduate School of Journalism, teaching about the business of media. Emily completed her Master's in Learning, Design & Technology at Stanford. She has taught at the Stanford design institute ("d.school"), The New School, and the School of Visual Arts. She reported for Chicago Public Radio (WBEZ) while studying journalism at Northwestern. Emily can be reached at em[at]emilygoligoski.com.